Cancellation by you
- For evening and one day events, providing that you give Spice more than seven days’ notice (includes weekends and bank holidays), you will receive a full refund as a credit note, less a cancellation fee of 20% of the cost of the event or loss of deposit (whichever is lower), with a minimum fee of £3 (except where stated otherwise in the event description). If the total cost of the event is less than £3, then 100% charges will be due. Credit notes are valid for twelve months and are only redeemable against Spice events, weekends and holidays.
- In general, where cancellation is received within the cancellation period prior to an event, you will lose all monies paid (and also be liable for any balance) unless we can replace you. If you simply do not turn up for an event without contacting us, you will automatically forfeit any monies paid and will be liable for any balance. It is recommended that all cancellation should be in writing, and that you should assume you are still booked until you have written confirmation of your cancellation.
Cancellation by Spice
In the instance that Spice have to cancel a day or evening event, we will endeavour to give at least 24 hours’ notice before the event begins. Should Spice cancel any event, you will be refunded in full, unless this amount is less than £25, in which case it will be credited to your online account.
